Privacy Policy
How we collect, use and protect information submitted through this website.
This page is written as a working template. Company details, jurisdiction, data-processing specifics and retention periods must be confirmed and reviewed before publication.
Information we collect
When you submit an enquiry or project brief through this website, we collect the information you choose to provide — typically your name, company, email address, telephone number, website address and a description of your requirements.
We also collect limited technical information through analytics, such as pages visited, approximate location and device type. This is used to understand how the site is used and to improve it.
How we use your information
Enquiry information is used to respond to your request, prepare proposals and maintain a record of our correspondence. We do not sell personal information to third parties.
Where you have consented, we may contact you with relevant updates. You can withdraw that consent at any time by replying to any message or contacting us directly.
Legal basis for processing
We process enquiry data on the basis of taking steps at your request prior to entering a contract, and on the basis of our legitimate interest in operating and improving our services. Marketing communications are sent only with consent where consent is required.
Data sharing
We use third-party service providers for hosting, email, analytics and customer relationship management. These providers process data on our behalf under appropriate agreements. Specific providers will be listed here before publication.
Data retention
Enquiry records are retained for as long as needed to respond and to maintain a record of the relationship, after which they are deleted or anonymised. Specific retention periods will be confirmed before publication.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict processing of your personal information, and to object to processing or request portability. To exercise any of these rights, contact us using the details on our contact page.
Security
We take reasonable technical and organisational measures to protect information submitted through this website. No transmission over the internet can be guaranteed to be completely secure.
Contact
Questions about this policy, or about how your information is handled, can be sent to the address listed on our contact page.
Last updated: to be confirmed on publication.